Cancellations and Refund Policy in Athens and Greece

Cancellations and Refund Policy

Refund policy for cancellations & amendments of all bookings :

Small-Group Tours

100% refund if you cancel your reservation in writing, at least 24 hours before the tour's start time.
If you cancel within 24 hours of the start time or fail to show up, you will not be eligible for a refund.
If possible, we accommodate last-minute changes, up to 24 hours before the tour begins.

Private Tours

100% refund if you cancel a reservation in writing more than 72 hours before the tour's start time.
If you cancel within 72 hours of the start time or fail to show up, no refund will be provided.
If possible, we accommodate last-minute changes, up to 24 hours before the tour begins.

Shore excursion Tours

100% refund if you cancel your reservation in writing, at least 48 hours before the tour's start time.
If you cancel within 48 hours of the start time or fail to show up, you will not be eligible for a refund.
Within 48 hours it is not possible to modify the date and/or the hour of the reservation or make any change to the number of participants or any other amendments, due to limited availability.

One Day Cruise

100% refund if you cancel your reservation up to 12 hours prior to the start time of the tour.
If you cancel a reservation less than 12 hours prior to the start time of the tour or if you are a no show, then you are not entitled to a refund.

Catamaran Cruises (private or semi-private)

100% refund if you cancel your reservation up to 5 days prior to sailing day
70% refund if you cancel your reservation 5 to 3 days prior to sailing day
If you cancel a reservation 3 days to day of sailing or if you are a no show, then you are not entitled to a refund.

Βus Tours (Cape Sounion, Argolis, Delphi)

100% refund if you cancel your reservation up to 24 hours prior to the start time of the tour.
If you cancel a reservation less than 24 hours prior to the start time of the tour or if you are a no show, then you are not entitled to a refund.

Meteora Tours

100% refund if you cancel your reservation up to 24 hours prior to the start time of the tour.
If you cancel a reservation less than 24 hours prior to the start time of the tour or if you are a no show, then you are not entitled to a refund.
We reserve the right to change these booking conditions at any time prior to you making a booking.

Cancellation Due To Planes, Trains Or Automobile

As stated above, we do not refund clients within 24 hours of a tour, and this includes customers who are late due to flight or train cancellations, delays or issues caused by traffic or congestion, etc. In such instances, a refund can only be requested and considered if supported by valid evidence and official documentation, along with updates from relevant authorities. However, it's important to note that the final decision regarding refunds for entrance tickets is solely determined by the Greek State.
If you are concerned about the possibility of cancellation or nonrefundable costs, we recommend the purchase of travel insurance.

We reserve the right to change these booking conditions at any time prior to you making a booking.

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